Welcome to Toyota of DeKalb

Overall positive experience. Ariel and Juan offered great customer service by being transparent and understanding. It was my first time purchasing a new car so this process was overwhelming, but both helped make it more approachable.

Joe Cranden helped us buy our first car!!! He was super nice, efficient and helpful!! He wasn’t pushy or like a typical “sales guy” highly recommend asking for him to sell you your car!

Joe in sales was extremely helpful and informative, he made our experience as smooth as possible and really made us comfortable during the whole thing. I'd reccomend going to him he was amazing.

Toyota mechanics are the best! They are reliable and efficient. We appreciate the professional care.

Nick and Juan and Solomon were great to work with!

OUTSTANDING SERVICE!!! My Service Representative was very helpful and answered all my concerns. That’s why I only take my Rave 4 to Toyota of Dekalb!!

Go see Joe C., he's straight forward, knows the product line very well and wants the best for his customers.

Sean, Kyle, and Juan were excellent to work with and answered all my questions. The entire buying process was easy and painless.

Had a great experience buying a Corolla Hybrid! Staff was patient and helpful, and Johnny was a great help in the whole process.

Brian took excellent care of us. He took his time to explain new features on our vehicle. Should the need arise, we would go to him again.

Fantastic service team!

Best car buying experience in 40 years. Salesman Brian was friendly, polite and knowledgeable. Answered all my questions. Even helped me set up computer screen. Transaction was completed fast and efficiently. If you’re buying a new or used car, definitely sop by and ask for Brian.

Working with Andy was great! He stayed in touch with me every week about the delivery status of my car. I had requested the dealership not do certain things such as peeling off the stickers and drilling rear license plate holes, and Andy made sure to honor my requests. One thing I would watch out for is the sales guy Andy had sent to help me getting my auto loan completed added a $500 processing? fee on top of the MSRP. This was not communicated at all and did leave me a bit upset, but at the end of the day this dealership was great working with and I was happy taking delivery of my dream car once and for all.

Everyone was very courteous and the service was quick.

Joe Cranden is the best! Easy transaction, great vehicle, great staff!

Andy Ruiz was very helpful, and even pulled some strings in order to get me into all of the cars I wanted to test. Cannot recommend enough

I just had the best day & experience here at Brian Bemis. They were so helpful getting me in the right car. Highly recommend Them.

I highly recommend Brian Bemis Dekalb Toyota for your next used Toyota! The experience was enjoyable and not stressful like other car purchases in the past. Juan, who I didn’t know was the GM, responded to my online inquiry with a phone call. His genuineness instantly impressed me. He personally sent me information I requested instead of handing me off to a sales person. Mollie, the online marketer, stood out from other dealers texting me because of her statement “we want to earn your business”. It broke the ice for me to send her question after question about the vehicle so I didn't waste my time driving to the dealer for a ho-hum used car. She patiently answered question after question from me and never pushed me for a time to come in knowing I had become swamped at work. When I did make it in to see the car, I was blown away by the obvious care taken to present like a new vehicle, instead of a ten year old one - it was spotless. For example, they had replaced the entire radio because it was missing a knob, when other dealers would have left it be and they replaced a part of the exhaust instead of patching it. It drove like a gem. And Arielle, the sales associate, was genuinely excited to work with me and made the entire buying process fun. I definitely didn’t feel like another number and I never once had the feeling I was not being told the truth like I have experienced at other dealers. The vehicle was already priced fair, but they met me at a price that I needed to feel happy about purchasing it given its age. Again, blown away. My daughter loves her car for college and I have nothing but positive feelings about the entire experience! I am looking forward to working with Brian Bemis Dekalb Toyota when my last kid needs a car for college!

Very helpful and friendly sales staff. Enjoyed the buying experience.

Service:Very friendly and most importantly, quicker than other other dealers.

(Translated by Google) Excellent service, very friendly staff who attended to us, at all times thank you Paola Leon (Original) Excelente servicio muy amable el personal que nos atendió , en todo momento gracias Paola leon

(Translated by Google) We feel very happy with the help they gave us, we are very grateful to the entire team who did everything possible to be able to obtain our 2024 Toyota Tundra Platinum! We 100% recommend Toyota Dekalb! Thank you very much for everything. Many blessings! (Original) Nos Sentimos Muy Felices con la ayuda que nos brindaron , estamos muy agradecidos con todo el equipo que hicieron lo posible para poder obtener Nuestra toyota tundra platinium 2024 ! Recomendamos 100% Toyota Dekalb ! Muchas Gracias por todo Muchas bendiciones !

Johnny Beck was incredibly helpful. He made the process quick and painless. Would highly recommend

We had a great experience buying a used Tacoma at Brian Bemis! Our salesman, John, did a great job. Highly recommend!

Thank You Kyle and Brian Bemis Toyota for my new Toyota Crown!! TOYOTA FOREVER!!